Sangtech Best Software Development company | CRM development agency | HIMS development agency

About S-CRM-Service

S-CRM-Service(Desktop Application) is the CRM Software Package for all the Big and Small Pest Control provider/RO/Aqua guard Provides/Any type of Service Centre.

List of Features :

Helps in Efficient Management of Your Industries.

Enhance Patient Care.
Improve work efficiency.
Improve Fiscal Control.
Eliminate the chances of any Pilferage.
Various Predefined Certificate.
Billing and account manager for your accounting needs.
Built in backup and restore facilities.
Multi-user and LAN compatible.
Compatible with any Windows 9x or higher version.
Two Ways Synchronization.(Online –Offline and Offline-Online)
SMS Facility.
Barcode Enabled
Link with Android Phone.
Web Portal

Other(S) Feature :

Birthday SMS : A system that automatically disseminate programmed birth day SMS to patient whose birth day falls in a particular month.

Miscellaneous SMS : A system that can automatically disseminate various SMS to either patients or Doctors etc., how-ever is been programmed on the system. It could be happy new month SMS or holiday, Easter, charisma, workers day, May Day, democracy day, world health organization day, programmed health tip SMS.

Targeted Group SMS : where we can click to view or copy all the patients’ phone numbers that came for a particular investigation example obstetrics patients only, PSA patients only, Trans-Rectal patients only. Or any targeted group like all male patients, all female patient. Reasons: we may want to send programmed health Tip SMS to any of the targeted groups mention above.

Major Module :

Enquiry Management

Customer(S) Enquiry System
To find out the Scheduled/Pending Enquiry
Easy way to Convert the Pending Enquiry to Confirmed Enquiry.
Also Moved to Pending Enquiry into Reminder Chart.
Once Enquiry Confirmed ,Automatically Customer(S) Created.
Reminder Chart
SMS Integration

Customer(S) Management :

Create Customer Details
Here you Entered Customer(S) Personal Info Like –Name,Address,Mobile,URL and Other(S) related Info
View Customer History from Enquiry to Invoice.
Also Exports the Customer(S) details in Excel.
View Blacklisted Customer(S).

Contract Management :

Enter Service Name ,Interval between Service ,Frequency, Starting Date of Contract and End date of Contract, Contract Amount, Payment Terms ,Representative Name etc.
You can Send to welcome message (SMS) to Client.
Contract Renewal Reminder – Software Display the List of Contract which is going to end
One day before. Also send the Send the SMS to Customer(S).
Software having the facility to Renew the Contract.
Contract Wise Service –Summary
Contract Printing
Contract Not Made(Customer(S) Created But Contract Not Made

Service Management :

Service Card Generation Based on Contract.
Service Scheduled Reminder(Today/ two days before/Month and Year Wise)
Service Report-View Service Report Date Wise)
Work Sheet-Employee and Date of service Wise)
Software Automatically Send the SMS to Customer(S) Related with Service Scheduled 2 days before
View Customer(S) Details Service and Date Wise
Service Complain Entry
View Pending Complain.
Pending Service Delay Reminder

Invoice Management :

Create the Invoice and print out the invoice within 30 second.
Update the Recd. Payment
Also View the Payment history.
View the Outstanding Payment of Customer(S)
View Daily Cash Collection
Send the SMS to Customer(S) Related with Outstanding Payment to Customer(S).
View Top 30 Customer(S) from Revenue
View Payment Details Month and Year Wise(Bar Chart)
Expenses Entry---You can Entered your Expenses of Current Date.
View Profit and Loss Accounting Details

Store Management :

Store (Inventory Management) : Back end team will allot following rights to Store user

Opening stock entry
Create PO
Purchase Entry (GRN)
Supplier Master
Issue to Department
Issue to Customer
Department Master
Employee Master
Customer Master
Return from Department
Department consumption entry
Return To Supplier
Return From Customer
Purchase Ledger
View Stock details Date Wise/ALL
View Purchase Details Date and Supplier Wise
View Item(S) Returns from Department Details Date Wise
View Item(s) return Details to Supplier date Wise
PO Details Date Wise
View Item(S) Re-Order Details
PO Approval
Indent Approval

HR & Payroll :

Employee Master Details
Designation Master
Department Master
Branch Master
Employee Attendance Details
Other Deduction Entry Details
Attendance Entry Details : It will be link with Biometric Attendance Machine.
Software Will Capture the Attendance data from machine automatically
Increment Entry Details
Deduction Type Master
Earning Type Master
Prize Master
School Master
Employee Wise Advance Details
Employee Salary Sheet (by Cash Payment)
Employee Salary Sheet (by Online back payment)
Employee Salary Sheet (by Cheque payment)
Employee Salary Sheet (ALL )
Recruitment and on boarding
Gathering, storing, and accessing employee information
Keeping attendance records and tracking absenteeism
Performance evaluation
Benefits administration
Learning management
Employee self-service
Employee scheduling
Analytics and informed decision making
MIS Reports

Mobile Application

S-CRM Android apps for service sector

This App is used in service Sector , like pest control services, Ro services etc. This app is used by two types of users 1>Administrator 2>Operator Administrator can view and used all the services of this app but Operator can view and use specific services. Administrator can view Pending Services schedule, pending Enquiry,View Renewal Reminder, Pending Reminder ,View Customer Detail View Contract Detail, View Invoice Detail, View all enquiry, View Expense Detail, View Stock Inventory, View Stock Re-Order level, View materials issues to customer etc. by default all these services show the current date data, it can also show previous day data by selection previous date. This App contain employee Gps Location through this service Administrator can trace their operator current location that he is on the Appropriate location or not. This app also contain Digital Signature for the authorization of customer and at the same time we can can also take the picture of the customer or the working site. Through Expense entry form we can insert all the expenses Details and Through View Expense details see all the expenses. Through Offers Entry Form Administrator can insert all the Currents offers which they are going to provide to their Customer. Customer Approval form Approve the Customer that he/she is valid or not. Through the Enquiry entry form user can insert enquiry . Customer Contract form takes the contract details of customer it takes the contract Duration. Through this app we can also generate Bill in pdf Format on the basis of invoice number.

S-CRM-Customer-LOGIN Android apps for service sector

This is a customer App for S-CRM this App is for all users either customer or not . It contains all the details of customer like Payment Details, Contract Details, Invoice Details etc. Customer can post complain through this app and also get the Response through this app,Customer can also enquiry through this app,Offers are also seen by the Customers through this App,customer can also share Referal message to the other customer through WhatsApp ,Facebook or other Social media . In the offers section users can view latest offers Which are provided by Adminstrator,In the Enquiry section users can enquiry about pest control services and administrator give response to the enquiry ,In Contract Details user can view their contract details and after clicking on contract they can view their Services Details.